Privacy Policy

Total House Inspection Privacy Policy

Last Updated: August 18, 2025

Introduction

At Total House Inspection (the “Company,” “we,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy describes the types of information we may collect from you, how we use it, and your choices regarding our use of your information.

By accessing or using this website (the “Website”), you agree to this Privacy Policy. This policy may be updated from time to time, and your continued use of the Website after changes are made constitutes your acceptance of those changes.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, e-mail address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us via our contact us link.

Information We Collect

We may collect the following types of information:

Personal Information such as your name, email address, phone number, postal address, etc.
Non-personal Information such as browser type, IP address, usage data, and website interaction details.

We collect this information:

Directly from you (e.g., forms, subscriptions, transactions).
Automatically via cookies and tracking technologies.
From third-party partners.

SMS Communication

By providing your phone number and opting in, you consent to receive SMS/text messages from Total House Inspection. These messages may include appointment confirmations, reminders, service updates, promotional offers, and other related communications.

Message and data rates may apply.
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us via our Contact Us page.
We do not sell or share your mobile number with third parties for marketing purposes.
Your phone number and message data are stored securely and used only for business communication.

Use of Your Information

We may use the information we collect for:

Providing services and customer support.
Communicating updates and promotional offers.
Managing accounts and processing payments.
Complying with legal requirements.
Enhancing website functionality and user experience.

Disclosure of Your Information

We may share your information:

With service providers under contractual confidentiality agreements.
With successors in business transactions (e.g., mergers or acquisitions).
If required by law, subpoena, or court order.
To protect the rights, property, or safety of the Company or others.
With your explicit consent.

We do not sell your personal information to third parties.

Your Choices

You can opt out of receiving SMS messages at any time.
You may adjust your browser settings to disable cookies.
You may request to access, correct, or delete your personal information by contacting us.

Data Security

We implement appropriate security measures to protect your data. However, no method of transmission over the Internet or method of electronic storage is 100% secure. You use the Website and provide information at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us via the Contact Us page.

Changes to This Policy

We may revise this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of the Website following any updates means you accept the revised policy.

Contact Us

For any questions or concerns about this Privacy Policy or your information, please contact us via our Contact Us page.

Thank you for trusting Total House Inspection.